Customer operations, retrieval quality, and support execution in one polished Elite Bot workspace.

This portal is the production-facing control surface for connected sites, licenses, subscriptions, invoices, knowledge sources, crawl jobs, indexing readiness, chat sessions, support tickets, usage, and bot/widget configuration. Voice remains disabled until the dedicated real voice phase.

Portal mode

Production

Live customer/admin workspace

Primary domain

app.elitebot.net

Dedicated customer portal surface

Voice

Disabled

Reserved for the later real voice phase

Site Knowledge

Make retrieval quality readable instead of implicit.

Knowledge operations should render as a clean system. These blocks stay separated so operators can scan source quality, indexing posture, and content readiness without compressed text or broken grouping.

Site knowledge stays structuredCrawled pages, source rules, chunking, and indexing health all stay visible in one place so retrieval quality can be managed as an operational system.

Verified coverage is easy to inspectOperators can see source counts, crawl history, chunk counts, and indexing posture before poor grounding turns into customer-facing answers.

Configuration remains connected to contentBot behaviour, citation settings, widget prompts, and crawl rules sit beside the site data that actually powers the assistant.

Conversation Flow

Keep the live chatbot path understandable to real operators.

The portal should explain how conversations move from widget entry to retrieval, tool execution, and support visibility in a way that feels product-grade and operationally calm.

Visitor question enters the live widgetChat requests stay site-scoped, signed, and tied to the same tenant context used across licensing, support, and usage.

Retrieval and tools add grounded contextKnowledge, license checks, order lookups, subscription status, and support workflows all feed the conversation path instead of living in disconnected screens.

Operators can inspect the outcomeTranscript detail, citations, tool calls, support escalation, and configuration all remain easy to review inside the portal without leaving the workflow.

Operational Integrations

Present the working system with cleaner brand pills, better spacing, and stronger contrast.

These integrations are part of the real product surface, not decorative filler. The pill treatment is now more legible, better grouped, and visually balanced so the section reads like a polished SaaS capability map.

WordPressWooCommerceElite Bot APIOpenAI ResponsesPostgreSQLRedis workersSupport workflowsUsage limits